Frequently asked questions
The things every salon owner asks us in the first ten minutes.
Do you charge a monthly fee?
No. We do not charge a monthly agency fee under our performance model.
Do I pay anything in advance?
You do not pay our performance fee in advance. Our performance fee is charged after a campaign-generated customer makes their first purchase.
How much do you charge?
10% of the customer's first purchase value.
Is the 10% recurring?
No. It is a one-time charge.
What happens when the customer comes back?
There is no further commission. Future purchases belong completely to the salon.
Who pays for the advertisements?
The advertising budget is separate from our performance fee and is used for the Google, Instagram and Facebook campaigns.
Do you run Google Ads?
Yes.
Do you run Instagram and Facebook Ads?
Yes.
Where do customers contact us?
Customers can contact the salon through WhatsApp, phone or the booking system used for the campaign.
Can you work with one salon branch?
Yes.
Can you work with multiple branches?
Yes. Campaigns can be structured according to individual locations.
Do you guarantee customers?
No fixed number of customers can be guaranteed, because results depend on location, competition, services, pricing, offers, advertising budget and customer demand.
How are campaign-generated customers identified?
We use campaign and lead tracking to identify customers generated through our campaigns.
What happens if a customer doesn't purchase anything?
The performance fee is based on the agreed customer purchase condition. If there is no qualifying first purchase, there is no performance fee for that customer.
Still have a question?
Message us on WhatsApp — we usually reply the same day.